Frequently Asked Questions
Everything you need to know about our premium silver jewelry collection
Is your jewelry made of genuine 925 Sterling Silver?
Yes, every piece in our collection is crafted from high-quality 925 Sterling Silver and features the '925' hallmark as a guarantee of purity and authenticity.
Will my necklace tarnish over time?
While all sterling silver can naturally oxidize, many of our pieces are plated with Rhodium to prevent tarnishing and maintain a brilliant, high-shine finish.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original, unworn condition for a full refund or exchange.
Is your jewelry safe for sensitive skin?
Absolutely. Our sterling silver is nickel-free and lead-free, making it hypoallergenic and safe for individuals with sensitive skin or metal allergies.
How should I care for my sterling silver necklace?
To maintain its luster, we recommend storing your jewelry in a cool, dry place and cleaning it gently with a soft microfiber cloth. Avoid contact with harsh chemicals, perfumes, and pools.